At Risto Solar (“Risto Solar”, “we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an enquiry, respond to our advertisements, or use any of our services.
We may collect personal information such as your name, phone number, email address, company name, property location, address, electricity consumption details, and any other information you voluntarily provide when requesting information about our solar products and services. We may also automatically collect technical information including your IP address, browser type, device information, pages visited, date and time of access, and information collected through cookies and similar technologies.
Your information may be collected when you submit an enquiry through our website, complete a contact form, respond to Facebook, Instagram, or Google advertisements, contact us via WhatsApp, telephone, or email, or interact with our website through cookies and analytics tools.
We use your information to respond to your enquiries, provide quotations, conduct site assessments, design suitable solar solutions, process service requests, communicate regarding our products and services, schedule appointments, improve our website and customer experience, and send promotional offers, updates, or newsletters where permitted by applicable law.
By submitting your information through our website or advertisements, you consent to being contacted by Risto Solar through phone calls, SMS, WhatsApp, and email regarding your enquiry, products, services, offers, and related communications. You may opt out of promotional communications at any time by contacting us.
Risto Solar does not sell, rent, or trade your personal information. We may share your information only with our employees, authorised representatives, installation partners, service providers, government authorities where legally required, and other parties involved in delivering our services. Such parties are expected to maintain appropriate confidentiality and security standards.
We implement reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyse website traffic, measure advertising performance, and enhance user experience. You may disable cookies through your browser settings, although some features of the website may not function properly.
Our website may use third-party services including Google Analytics, Google Ads, Meta (Facebook and Instagram), WhatsApp, cloud hosting providers, payment gateways, customer relationship management (CRM) platforms, and other service providers. These third-party services may collect information in accordance with their own privacy policies.
We retain your personal information only for as long as necessary to provide our services, respond to enquiries, comply with legal obligations, resolve disputes, and enforce our agreements.
Subject to applicable laws, you may request access to your personal information, correction of inaccurate information, updating of your information, deletion of your personal information, or withdrawal of consent for marketing communications by contacting us using the details provided below.
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.
Risto Solar reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page along with the revised Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Risto Solar
Email: mail@ristosolar.com
Phone: +91 75949 84930
Website: https://ristosolar.com
By using our website or submitting your information through our enquiry forms, advertisements, or other communication channels, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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